Delete My Account

Effective: April 2026

You have the right to request deletion of your NamSeva account and associated personal data at any time. Please follow the steps below.

How to Request Account Deletion

Send us an email
Email support@namseva.in with the subject line: "Account Deletion Request".
Include your registered mobile number
We use your phone number to identify your account (e.g., +91 98765 XXXXX). We will send an OTP to verify ownership before processing.
Wait for confirmation
We will process your request within 7 business days and send a confirmation email once deletion is complete.

Email us to delete account

If you registered as a Sevakar (service provider), your public profile listing will also be permanently removed from search results.

What Gets Deleted vs. Retained

Data	Action	Reason
Name and mobile number	Deleted	No longer needed after account closure
Profile photo	Deleted	Removed from Firebase Storage
Sevakar profile (services, bio, locality)	Deleted	Removed from all search results
Portfolio photos	Deleted	Removed from Firebase Storage
Identity / address proof photos	Deleted	Removed within 30 days of request
Chat messages	Deleted	Removed from all chat threads involving you
FCM / push notification token	Deleted	Unregistered immediately
Payment transaction records	Retained 5 years	Required under Indian financial regulations
Anonymised usage/analytics data	Retained (anonymised)	Cannot be linked back to you after deletion

In-App Deletion (Coming Soon)

We are working on an in-app self-service account deletion option. Until it is available, please use the email process above. The in-app option will delete all the same categories of data listed above.